Frequently Asked Questions

Simple answers to the most common questions. If you need help deciding, send me a WhatsApp message.

How do I book?

Book a time slot online. Choose 3 hours or 6 hours and list your tasks. I work on time booked, not on fixed quotes.

Book a time slot

Do you give quotes?

I don’t quote for handyman bookings. If you need a fixed quote or full project management, use the Get a Quote page (handled by Fabian Interiors).

What areas do you cover?

Swindon only.

What can you help with?

Carpentry, small plumbing fixes, tiling, painting, flooring, repairs, and general maintenance. See the full list on the Services page.

What work do you not do?

No gas or electrical work, gardening, sloped roofs, tip runs/rubbish removal, toilet soil pipes, or clearing brown water drains.

How much can you lift and how high can you work?

I work alone. Maximum ladder height is 5 metres. Maximum lift is 15 kg.

Do you work evenings or weekends?

My standard hours are weekdays, 9:00 AM to 4:00 PM. I don’t offer evenings or weekends.

How do I pay?

PayPal, bank transfer, or cash. Invoices are provided through QuickBooks.

Can you supply parts?

Please provide parts where possible. I do carry common parts and can supply them if needed, and I’ll charge for parts used.

Cancellation policy

Please give at least 7 days’ notice to cancel or reschedule.

How do I contact you?

Please don’t call. I’m usually on the tools and can’t answer the phone. WhatsApp messages are best: 07729 689420.

Email: iancroasdell@gmail.com (response time 3–5 days).